SMS Terms

Program

ONE SEAM Alerts sends on-call alerts, incident escalations, acknowledgement confirmations and one-time sign-in codes to people who use ONE SEAM at work.

How you opt in

Sign in to ONE SEAM, open Profile > Notifications, enter your mobile number, tick "Text me on-call alerts", and confirm with the one-time code we text you. Each person opts in for themselves; an employer cannot opt in on your behalf.

Message frequency and cost

Message frequency varies with your on-call schedule and incidents. Message and data rates may apply.

Opting out and help

Reply STOP at any time to stop texts; you will get one confirmation and no further messages. Reply START to resubscribe. Reply HELP for help, or email support@oneseam.ai.

Other

Carriers are not liable for delayed or undelivered messages. Your information is handled under our Privacy Policy; mobile numbers and SMS consent are never shared or sold for marketing.